Privacy Notice
We’re committed to handling your information responsibly. This notice explains how we use the details you share when you request an experience.
What information we collect
When you submit a request, we may collect:
- Your name, email address, and phone number
- Preferred date and traveler count
- Message content you provide (celebration notes, accessibility needs, and preferences)
- Optional details like departure city, lodging needs, and budget range
- Relevant context needed to coordinate availability and meeting guidance
Why we use it
We use your information to:
- Respond to your inquiry and provide booking details
- Confirm availability and communicate meeting guidance
- Support you with changes or practical questions
- Send email updates only when you agree to receive them
Your choices
You can review and update your request details by contacting us through your inquiry message thread. If you previously opted in for email notifications, you can ask to adjust or stop those communications.
We keep information only as long as needed to coordinate your request and meet our business and legal obligations.
Questions about privacy?
Visit our Support Desk for help with booking changes or communication preferences.
Note: This notice covers information you share through inquiry requests. If you have specific questions about how your data is handled, contact our support team and we’ll help clarify.